247 Reviews Found
Confirmed Service Customer
Had 930 appointment for oil change. The guy in front of me had 10:00, they scheduled him in font of me. I told them no way, what was point of appointments? Then took almost 2 hours. Never have I wanted more than 30 minutes at a dealership before. Will not be using Turner again. Thanks
Brenda L.
BAYTOWN
Business Response
We do sincerely apologize. Our system shows a Texas State Inspection was performed as well. We are required to do an emissions test on all State Inspections in Harris County. You can call me direct with questions. David Mendez 281-962-9180
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Business Response
Hello Verne, we are glad we could help! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
Yall got it done and did not waste my time . Thank Ya'll so much!
Marta A.
HUMBLE
Business Response
Hello Marta, we're glad everything was completed quickly and to your satisfaction! If you're ever in need of more help, please let us know!
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Confirmed Service Customer
Service dept. did great with assisting me in my car care needs. With picking the correct maintenance needed for vehicle and at great value.
Cipriano R.
Houston
Business Response
Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future. Best wishes, Turner Chevrolet
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Confirmed Service Customer
Work was done in a timely manner. When asked to speak with management, they all were willing to talk with me with my concerns.
Veronica M.
HUMBLE
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Recently my husband had passed away and I needed to trade in his vehicle. As hard as it was for me David Mendez and T J Roberts went above and beyond to make this happen for me without making this difficult on me. The whole staff is amazing, friendly and compassionate. My husband and I have been buying from Turner ( previously JK Chevrolet) for over 20 years! Thank you all for the GREAT experience!
Pamela J.
CROSBY
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Excellent customer service as always. Lifetime customer. This is my second vehicle purchase. Thank you Anthony Jordan and Bryan!
Wesley R.
LORENA
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Turner Chevrolet!